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Merck & Co., Inc
Charlotte, NC, United States (on-site)
14 days ago
Merck & Co., Inc
Charlotte, North Carolina, United States (on-site)
14 days ago


Job Description

The Talent Operations Process Senior Specialist role reports to the Director of HR Talent Operations and is responsible for partnering with key stakeholders to lead talent projects centered around process improvement and the intake of operational work from the Talent CoE into Talent Operations. This role will lead cross-functional project teams, facilitate process improvement initiatives, and operationalize annual talent programs to our employees worldwide in close partnership with Global Process Owners, Global Talent Management CoE, and HR Solutions. The Process Senior Specialist will also coordinate with peers to develop presentations and materials to showcase Talent Operations progress and initiatives in various HR forums.

Our company is a global health care leader with a diversified portfolio of prescription medicines, vaccines and animal health products. The difference between potential and achievement lies in the spark that fuels innovation and inventiveness; this is the space where our company has codified its 130-year legacy. Our success is backed by ethical integrity, forward momentum, and an inspiring mission to achieve new milestones in global healthcare.

We know that our people are the key to our success, which is why our Human Resources team works to attract, develop, retain and inspire our people so that they can learn, grow and make a true impact on the world. Together we collaborate to create a culturally rich, diverse organization ensuring we remain innovative and agile.

Core Responsibilities:
  • Partner with suppliers to deliver talent programs, implement new technology, assess process and system changes annually, and drive efficiency.
  • Identify process improvement opportunities, develop thoughtful recommendations, and facilitate the implementation effort from idea to installation.
  • Respond to complex escalated process support inquiries, including providing recommendations on additional Tier 0 content and/or Tier 1 or 2 training required to reduce the number of escalations.
  • Lead the implementation of annual talent programs from kick-off to launch to lessons learned in partnership with key stakeholders.
  • Plan, coordinate, and develop key Talent Operations presentations (e.g. quarterly business reviews) in collaboration with peers.
  • Manage and prioritize stakeholder requests, distinguish between routine updates and those that have a broader impact and require input from others.
  • Maintain a global network of key HR stakeholders (e.g. divisional HR Business Partners, regional Client Relationship Managers, etc.) to support ongoing execution of the talent movement & development programs, and gather feedback on potential enhancements.
  • Consult with stakeholders to understand program deliverables, gaps, and needs and prepare thoughtful implementation plans that align with scope and timing.
  • Execute standard reports, analyze results, and present key findings to stakeholders.

  • Minimum of a Bachelor's degree in Human Resources, Business or related discipline, or currently in pursuit of degree completion, or equivalent relevant work experience.
  • 6 years of experience in an HR Operations, HR Business Partner, HR Center of Excellence, or related roles.
  • You have delivered impactful programs and have broad knowledge of the HR space
  • Prior experience /demonstrated success working with program management and project management

Required Skills:
  • Strong ability to acquire and process knowledge aligned to the talent portfolio.
  • Excellent communication, influencing, and facilitation skills.
  • Strong listening and comprehension skills.
  • Ability to work effectively and independently in a fast paced, global organization.
  • Strong attention to detail and follow up, strong analytical skills together with developed business acumen.
  • Demonstrated ability to work in teams and collaborate with others across the business.
  • Advanced PowerPoint and Excel skills.
  • Ability to clearly articulate messages to a variety of audiences at all levels of the organization.
  • Problem solving and root cause identification skills.
  • Able to work effectively and independently at all levels in an organization.
  • Familiarity with project management methodology, tools, and phases of the project lifecycle.

Preferred Skills:
  • Previous experience with talent management programs or in a talent management organization.
  • Previous experience as project or program manager.
  • Experience with cloud-based HR technology solutions.

Our Support Functions deliver services and make recommendations about ways to enhance our workplace and the culture of our organization. Our Support Functions include HR, Finance, Information Technology, Legal, Procurement, Administration, Facilities and Security.

Who we are ...

We are known as Merck & Co., Inc., Rahway, New Jersey, USA in the United States and Canada and MSD everywhere else. For more than a century, we have been inventing for life, bringing forward medicines and vaccines for many of the world's most challenging diseases. Today, our company continues to be at the forefront of research to deliver innovative health solutions and advance the prevention and treatment of diseases that threaten people and animals around the world.

What we look for ...

Imagine getting up in the morning for a job as important as helping to save and improve lives around the world. Here, you have that opportunity. You can put your empathy, creativity, digital mastery, or scientific genius to work in collaboration with a diverse group of colleagues who pursue and bring hope to countless people who are battling some of the most challenging diseases of our time. Our team is constantly evolving, so if you are among the intellectually curious, join us-and start making your impact today.


In accordance with Managers' Policy - Job Posting and Employee Placement, all employees subject to this policy are required to have a minimum of twelve (12) months of service in current position prior to applying for open positions.

If you have been offered a separation benefits package, but have not yet reached your separation date and are offered a position within the salary and geographical parameters as set forth in the Summary Plan Description (SPD) of your separation package, then you are no longer eligible for your separation benefits package. To discuss in more detail, please contact your HRBP or Talent Acquisition Advisor.

Employees working in roles that the Company determines require routine collaboration with external stakeholders, such as customer-facing commercial, or research-based roles, will be expected to comply not only with Company policy but also with policies established by such external stakeholders (for example, a requirement to be vaccinated against COVID-19 in order to access a facility or meet with stakeholders). Please understand that, as permitted by applicable law, if you have not been vaccinated against COVID-19 and an essential function of your job is to call on external stakeholders who require vaccination to enter their premises or engage in face-to-face meetings, then your employment may pose an undue burden to business operations, in which case you may not be offered employment, or your employment could be terminated. Please also note that, where permitted by applicable law, the Company reserves the right to require COVID-19 vaccinations for positions, such as in Global Employee Health, where the Company determines in its discretion that the nature of the role presents an increased risk of disease transmission.

Current Employees apply HERE

Current Contingent Workers apply HERE

US and Puerto Rico Residents Only:

Our company is committed to inclusion, ensuring that candidates can engage in a hiring process that exhibits their true capabilities. Please click here if you need an accommodation during the application or hiring process.

For more information about personal rights under Equal Employment Opportunity, visit:

EEOC Know Your Rights

EEOC GINA Supplement

Pay Transparency Nondiscrimination

We are proud to be a company that embraces the value of bringing diverse, talented, and committed people together. The fastest way to breakthrough innovation is when diverse ideas come together in an inclusive environment. We encourage our colleagues to respectfully challenge one another's thinking and approach problems collectively. We are an equal opportunity employer, committed to fostering an inclusive and diverse workplace.

Under New York City, Colorado State, Washington State, and California State law, the Company is required to provide a reasonable estimate of the salary range for this job. Final determinations with respect to salary will take into account a number of factors, which may include, but not be limited to the primary work location and the chosen candidate's relevant skills, experience, and education.

Expected salary range:

Available benefits include bonus eligibility, health care and other insurance benefits (for employee and family), retirement benefits, paid holidays, vacation, and sick days. For Washington State Jobs, a summary of benefits is listed here .

Learn more about your rights, including under California, Colorado and other US State Acts

Search Firm Representatives Please Read Carefully
Merck & Co., Inc., Rahway, NJ, USA, also known as Merck Sharp & Dohme LLC, Rahway, NJ, USA, does not accept unsolicited assistance from search firms for employment opportunities. All CVs / resumes submitted by search firms to any employee at our company without a valid written search agreement in place for this position will be deemed the sole property of our company. No fee will be paid in the event a candidate is hired by our company as a result of an agency referral where no pre-existing agreement is in place. Where agency agreements are in place, introductions are position specific. Please, no phone calls or emails.

Employee Status:

No relocation

VISA Sponsorship:

Travel Requirements:
No Travel Required

Flexible Work Arrangements:

1st - Day

Valid Driving License:

Hazardous Material(s):

Requisition ID:R240704

Job Information

  • Job ID: 69379373
  • Workplace Type: On-Site
  • Location:
    Charlotte, North Carolina, United States
  • Company Name For Job: Merck & Co., Inc
  • Position Title: HR Talent Operations Project Manager (Hybrid)
  • Job Function: Business Support
  • Entry Level: No
  • Job Type: Full Time

Please refer to the company's website or job descriptions to learn more about them.

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