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FTI Consulting
MD, United States
16 days ago
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FTI Consulting
Maryland, United States
16 days ago


The Information Technology Group (ITG) is a collection of people, processes and technology investments that are designed to achieve the business goals of FTI Consulting.  The Project Manager will be responsible for the global deployment and adoption of FTI’s strategic information technology standards within the firm.  The Implementation & Deployment Project Manager will support the Enterprise Systems Architecture organization by leading project and program administrative efforts.  The project administration tasks include project initiation, requirements definition, project planning, proposal and design development, project execution oversight, service transition, project closure, deployment\communications\adoption\training plan development and execution, stakeholder management, risk management and upkeep of project documentation.  The program administration tasks include review of Microsoft project plans, status reports, purchase orders and contracts associated with project initiatives and upkeep of program documentation.

The IT Project Manager works directly with FTI’s Corporate & Segment Leaders and technical personnel to design, build, and support the firm’s enterprise IT services including:

  • Defining IT requirements with FTI’s business leaders
  • Identifying appropriate services from our IT service portfolio
  • Documenting proposed solutions and obtaining stakeholder approvals
  • Implementing services onsite leveraging in-house and outsourced resources
  • Preparing operations personnel for ongoing support and management
  • Supporting practitioners with the adoption of new technologies via organizational change management
  • Improving processes within internal corporate functions (e.g., Finance, HR, IT, Real Estate, CRM)
  • Instilling world-class client service and commercial excellence capabilities

What You’ll Do

  • Initiates projects through the submission of Project Definition Forms
  • Facilitates and documents scoping and requirements definition meetings with stakeholders
  • Develops preliminary IT budgets and schedules to satisfy requirements
  • Reviews project deliverables from team members for quality, completeness, and consistency
  • Responsible for the development of proposals and detailed design documentation
  • Adheres to published standards and follows prescribed exception processes
  • Provides technical guidance to project team members via regularly scheduled project meetings and track task assignments in documented meeting notes
  • Coordinates and oversees the execution of project assignments by team members, corporate departments, and third-party vendors
  • Develops Request for Quote (RFQ) documentation, reviews proposals, and awards contracts to third-party vendors to assist with onsite implementation (where appropriate)
  • Develops mitigation strategies to address project risks and issues
  • Authors and executes deployment plans to ensure effective rollout of IT services
  • Creates and executes communications plans to ensure appropriate stakeholder awareness
  • Produces and executes training & adoption plans to ensure practitioners maximize the utilization of new IT services
  • Authors and presents training materials to facilitate end user adoption
  • Leads onsite implementation and deployment activities
  • Ensures implementations adhere to superior quality standards
  • Documents and transitions production services to operations personnel for ongoing maintenance & support
  • Compares actuals to estimates to ensure projects remain on schedule and within budget
  • Completes and leverages lessons learned to ensure continuous improvement
  • Facilitates and documents assigned program coordination meetings
  • Maintains and posts project documentation to management portals
  • Proactively identifies and communicates issues to leadership
  • Confirms all appropriate documentation, requirements, design and test specifications, templates and other required deliverables are created and reviewed/approved by external and internal stakeholders
  • Reviews and facilitates on-time delivery of organizational contracts
  • Reviews contracts for accuracy, completeness, and timeliness of submissions
  • Coordinates and tracks procurements across project to ensure accuracy and timeliness of submissions

How You’ll Grow

ITG uses an “IT Service Portfolio” approach to align with business priorities, and to articulate and communicate the diversification of IT investments for the business.   FTI Consulting leverages the Information Technology Group (ITG) to accomplish the following goals:  Improve Practitioner Productivity and grow the business with IT, Reduce Risks with IT in the business, and Manage a balanced set of IT investments that meet business objectives.  We encourage our employees to become “Super Users” of all our services, take advantage of multiple opportunities to work with colleagues on the wide array of cross functional to inter department projects, and self-improve through professional development.

Level Requirements

  • Ability to independently create, execute, track and measure projects
  • Ability to manage the work efforts of others, create and develop work plans, and deliver solutions
  • Ability to create, manage and report on budgets and budget-actual progress
  • Ability to, using templates, develop technical solutions, document the solution, and plan/execute the solution
Qualifications - External

Our Benefits

Apart from the well-structured career path and excellent team environment, our employees enjoy a variety of perks and benefits. Our benefits include, but are not limited to:
  • Competitive salary and bonus plans
  • Generous paid holidays, time off and parental leave
  • Full package of benefits plans
  • Company matched 401K
  • Annual paid volunteer hours
  • Corporate matching for charitable donations
  • Potential for flexible working arrangements
  • Free snacks and drinks
  • Upscale offices close to public transportation
  • Pet insurance
About FTI Consulting
What makes us unique? With more than 6,250 employees located in offices in every corner of the globe, we are the firm our clients call when their most important issues are at stake. Regardless of what level you are, you will have the opportunity to work alongside and learn from top experts in your field on high-profile engagements that impact history. Our culture is collaborative, and we value diversity, recognition, development and making a difference in our communities.
FTI Consulting is publicly traded on the New York Stock Exchange and has been recognized as a Best Firm to Work For by Consulting magazine and one of America’s Best Management Consulting Firms by Forbes. For more information, visit and connect with us on Twitter (@FTIConsulting), Facebook and LinkedIn.


Basic Qualifications

  • 4-year Business, Management Information Systems or Computer Science college degree required
  • Project Management Professional (PMP) and\or Program Management Professional (PgMP) certification required
  • ITIL 4 Managing Professional certification preferred
  • Travel required to FTI office(s) - likely 3-5x/month
  • COVID Vaccine required*

*Individuals seeking an exemption from this requirement for medical or religious reasons should complete a request for accommodation form by contacting

Preferred Skills

  • Ability to manage IT projects for a global professional services organization
  • Demonstrable experience designing and implementing IT services
  • Experience managing vendors to ensure the timely and thorough completion of assigned tasks
  • Excellent communication (written & verbal), planning, organization, budgeting, and administrative skills
  • Extensive knowledge of the Microsoft Office Suite of applications (Excel, Word, PowerPoint, Access, Outlook), Microsoft Project, and Microsoft Visio
  • Ability to develop, follow and enhance Policies, Standard Operating Procedures and Checklists
  • Understanding of Microsoft Office 365 Cloud services
  • Experience with the ServiceNow IT Management Suite
  • Ability to work under tight deadlines and stressful situations
  • Superior customer service skills
  • Planned international travel required
  • Provide on-call support via mobile phone for after-hours communication/support
  • Ability to work additional hours as required
  • Physical labor, which may include moving equipment up to 10kg (22lbs) and flexibility to crawl underneath desks or tables to access network jacks and electric receptacles

Job Information

  • Job ID: 64771869
  • Location:
    Maryland, United States
  • Position Title: Global Technology Project Manager
  • Company Name For Job: FTI Consulting
  • Job Function: Project Management
  • Job Type: Full-Time
  • Min Education: BA/BS/Undergraduate
  • Min Experience: 3-5 Years
  • Required Travel: 0-10%

Please refer to the company's website or job descriptions to learn more about them.

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