Description
Position Title: Project Manager
Job ID: R-000368
Location: US MN Minneapolis Office
Posting Type: Full time
Description:
SPS Commerce is a leading provider of cloud-based supply chain management solutions, serving a global network of retail trading partners. We foster a collaborative and inclusive work environment where innovation and continuous improvement are highly valued. Join SPS Commerce and be part of a dynamic team that's transforming the global retail supply chain!
Position Summary:
Job Summary: We are looking for a Project Manager to join our Logistics Implementation team. This role is tailored for someone who is assertive, results-driven, and passionate about delivering exceptional customer outcomes. The ideal candidate thrives in dynamic environments and is comfortable navigating situations where details may evolve or require problem-solving. As a Project Manager, you'll lead onboarding projects for 3PL Warehouse and Carrier customers, ensuring smooth implementation of SPS solutions from start to finish.Essential Responsibilities / Duties
Project Ownership: Manage onboarding projects from sale closure through handoff to support, ensuring timelines, deliverables, and quality standards are met.
Customer Advocacy: Engage directly with 3PL and Carrier customers to understand their needs and translate requests into actionable project plans aligned with SPS capabilities.
Results-Driven Execution: Deliver high-quality projects on time while driving positive customer outcomes.
Problem-Solving: Approach challenges with confidence, partnering with experts within your team to identify solutions that keep projects on track while addressing customer needs.
Collaboration and Adaptability: Work across teams and adjust to evolving project requirements, leveraging flexibility and creativity to maintain progress.
Continuous Improvement: Identify areas for workflow enhancements and advocate for changes that boost efficiency and customer satisfaction.
Minimum Requirements
Bachelor's Degree or equivalent experience
2+ years of project management experience
Strong problem solving & analytic ability
Quality-focused; detail-oriented; ability to prioritize and multitask
Proven ability to handle multiple projects
Computer proficiency in Microsoft Office suite
Excellent organizational skills and written/oral communication skills
Demonstrated ability to work with minimal supervision while taking initiative and setting priorities in a demanding, fast-paced environment
What Success Looks Like
A self-starter who takes initiative and confidently drives projects forward, ensuring timelines and deliverables are met.
Results-driven execution that consistently delivers high-quality outcomes aligned with customer expectations.
Passion for achieving exceptional customer outcomes, fostering trust and satisfaction throughout the onboarding process.
Clear communication and leadership inspire collaboration across teams and maintain momentum in dynamic environments.
Preferred Experience
Familiarity with the 3PL/Carrier segment or logistics operations.
Strong organizational and time-management skills to handle multiple projects simultaneously.
Ability to lead teams and drive results without direct authority.
Strong problem-solving skills and comfort working in dynamic environments.
Passion for delivering excellent customer experiences.
Salesforce experience is a plus but not required.
Location:
This role follows a hybrid work model, with regular in-office presence required at our US MN Minneapolis office.
What We Offer:
At SPS Commerce, we are committed to ensuring that each employee's compensation reflects their unique experiences, performance, and skills in their role. The salary range for this role considers several factors, including education, relevant skills, work history, certifications, location, and more.
The annual salary range for this role is: $72,200.00 $88,330.00. The actual salary offered will be determined based on the factors listed above and may fall anywhere within the range.
SPS Commerce offers a comprehensive benefits package designed to support employees' health, well-being, and financial security. Benefits are country-specific and aligned with local laws and market practices.
Commitment to our Employees:
At SPS we power connections that drive the world of commerce forward, and our success depends on making strong decisions, fostering innovation, delivering unparalleled customer solutions, and driving outstanding business performance. We achieve this by creating an environment where every employee feels a true sense of belonging. We embrace diversity, equity, and inclusion, ensuring everyone feels accepted, valued, and empowered to make a meaningful impact.
We are committed to affirmative action and equal opportunity in all aspects of employment. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability, or status as a protected veteran.
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