Description

ABANA Enterprises Group Co. is seeking a Technical Project Manager, you'll take ownership of software implementation and integration projects for our external customers. You'll be the central point of coordination across customers, internal stakeholders, and third-party vendors - ensuring every project is delivered on time, within scope, and with high customer satisfaction.

Duties/Core Responsibilities

• Lead and manage end-to-end delivery of software projects for external clients
• Own the project lifecycle: scoping, planning, execution, risk management, delivery, and post-delivery support
• Act as the main point of contact for customers, keeping them informed and engaged throughout
• Collaborate closely with the internal Professional Services team to ensure product-specific expertise is utilized
• Coordinate and manage deliverables from vendors or external tech partners
• Identify and mitigate project risks and issues early
• Prepare and maintain project documentation (timelines, status reports, etc.)
• Facilitate regular internal and external project meetings
• Escalate issues as needed, keeping internal stakeholders updated
• Ensure a smooth handoff to Support or Customer Success post-deployment.

Requirements

Education and Skills

Bachelor's degree in Computer Science, Information Technology, or a related field

Experience

5+ years of experience in technical project management or customer-facing delivery roles.

Technical Skills:

• ABANA Product Knowledge.
• Strong grasp of software delivery, APIs, integrations, and cloud platforms.
• Experience with project tools (Jira, Smartsheet, MS Project).
• Solid understanding of project governance, risk, and scope control.

Soft Skills

• Leadership and team management.
• Analytical and problem-solving skills.
• Effective communication and collaboration.
• Project management (large-scale, on-time, within budget).