Description
PURPOSE OF POSITION
The Program Specialist/ Marketing Coordinator of Elder Fraud Prevention and Financial Stability will work closely with the Manager, SDSCF team, volunteers, and community partners on the execution, and expansion of multi-market initiatives that protect older adults from financial exploitation, fraud, and abuse. The Program Specialist/ Marketing Coordinator will delegate and schedule events, coordinate with elected officials and community partners to bring resource tables and older adults to each event.
PRINCIPAL DUTIES
Strategic Leadership & Program Oversight
Work with Manager and SDSCF team to establish vision and strategy for Elder Fraud Protection and Financial Stability programming, aligning with organizational mission
Create flyers and social media posts to market and outreach to local communities
Coordinate and book locating facility spaces, presenters, community partners, for events
Ensure events are ADA compliant as well as assess language needs and book interpreters as needed
Identify emerging trends in elder fraud, scams, and financial exploitation; translate insights into responsive, scalable program strategies
Ensure strong attendance at all Elder Fraud workshops and resource fairs
External Relations & Public Leadership
Serve as a public-facing spokesperson for the organization in matters of Elder Fraud Prevention and Financial Stability, able to represent the organization well in media appearances, public forums, and stakeholder engagements
Shape and communicate clear and impactful messaging on financial vulnerability and elder protection, and methods to secure the financial future of seniors
Partnership Development & Coalition Building
Develop cross-sector partnerships with nonprofits, financial institutions, government agencies, and community-based organizations
Cultivate and manage relationships with key stakeholders, funders and national partners
Collaborate with FBI, law enforcement and regulatory entities to strengthen prevention and response efforts
Foster inclusive, culturally responsive engagement strategies across diverse communities
Grants, Compliance & Impact Reporting
Partner with program and development teams to support grant strategies, proposal development, and funder engagement
Ensure compliance with grant and contract requirements
Oversee tracking of deliverables, budgets, and outcomes in partnership with finance, program, and development teams for elder fraud and financial stability funding sources
Lead preparation of high-quality narrative and data-driven reports for funders, government agencies, and board stakeholders
Requirements
QUALIFICATION REQUIREMENTS
Required
Demonstrated understanding of the issues impacting older adults, including financial vulnerability and exploitation
Proven experience leading or facilitating multi-site or national programs with measurable outcomes, or commensurate experience
Willingness and ability to travel frequently
Proven convener, able to coordinate multiple stakeholders, recruit volunteers, and facilitate event attendance
Good public speaking and presentation skills; comfortable engaging diverse audiences
Excellent written and verbal communication skills, including external communications
Demonstrated ability to build systems and operational infrastructure
Strong organizational and project management skills with attention to detail
Preferred
Experience working with law enforcement, regulatory agencies, or national advocacy organizations
Experience building and managing cross-sector partnerships
Media training or experience with press and public relations
Knowledge of Medicare, Social Security, and related systems
Bilingual or multilingual capabilities highly desired
Experience with managing social media, marketing outreach, and proficient in Canva
Leadership Competencies
Deep commitment to the mission of protecting older adults
Strategic thinker with the ability to assist in executing vision
Data-informed coordinator with strong accountability for outcomes
High emotional intelligence and cultural competency
EDUCATION
Bachelor’s degree in relevant major or commensurate experience
Gerontology degree or certifications a plus
LANGUAGE SKILLS
Ability to read, write and speak English fluently; bilingual a plus
JUDGMENT/REASONING ABILITY
Use of good judgment and own initiative
Logical thought process
Works well under pressure
OTHER SKILLS AND ABILITIES
An independent, confident self-starter skilled at working in a collaborative environment
A willingness to learn and challenge personal paradigms
Excellent listening skills
Strong interpersonal, written and verbal communication skills
Professional attitude and demeanor
Positive and enthusiastic
Ability to be flexible and open to change
