Description

We are a technology and innovation company headquartered in Abu Dhabi, helping organizations lead confidently in the digital era. By combining cutting-edge AI innovation with enterprise-grade cybersecurity, we enable businesses and governments to transform, scale, and operate securely in an increasingly complex world.

We are growing fast and we are looking for a Junior Technical Project Manager to support delivery across our growing managed services portfolio. The role focuses on coordinating ongoing service performance after solution deployment, working closely with engineering, data, and platform teams to ensure stability, visibility, and continuous improvement across live client environments.

This position provides strong exposure to enterprise delivery governance, stakeholder engagement, and platform lifecycle support across AI and digital transformation programmes. The successful candidate will be keen to progress their career in Project management with a structured development pathway, including support with with professional accreditations, mentoring and guidance.

Requirements
• Support delivery coordination across managed services engagements
• Track service performance against agreed SLAs and KPIs
• Maintain RAID logs and delivery reporting dashboards
• Assist with backlog tracking and enhancement prioritisation
• Support preparation of weekly and monthly service governance updates
• Coordinate communication between clients and technical delivery teams
• Monitor risks, issues, and dependencies across service environments
• Support release planning for incremental improvements and enhancements
• Assist with documentation governance across service delivery artefacts
• Support escalation tracking and resolution coordination where required
• Participate in service review meetings and stakeholder updates
• Contribute to onboarding of new managed services engagements as required

Key Skills

Delivery Coordination Skills

• Delivery tracking and reporting support
• Stakeholder coordination across technical teams
• RAID log maintenance
• Backlog tracking support
• Documentation governance
• Risk and dependency tracking
• Service performance visibility

Technical Awareness

Working familiarity with:

• Enterprise platform ecosystems
• APIs and system integrations
• Cloud platforms (Azure, AWS, or GCP)
• Analytics or reporting environments
• Software delivery lifecycle (SDLC)
• Agile delivery frameworks
• AI solutions and workflows, including LLM-based applications, retrieval-augmented generation (RAG), intelligent automation, and enterprise AI platform integrations

Required Experience
• 2-4+ years of experience in project coordination, delivery support, or technical programme environments
• Experience working with cross-functional delivery or engineering teams
• Exposure to enterprise platform or digital transformation programmes
• Experience supporting Agile or structured delivery environments

Preferred Qualifications
• Bachelor's degree in Information Systems, Engineering, Computer Science, or related discipline
• Exposure to managed services delivery environments
• Experience supporting enterprise or government transformation programmes
• Familiarity with Jira, Confluence, or similar delivery tooling
• Experience working in Middle East delivery environments (advantageous)

Personal Attributes
• Structured and detail-oriented approach to delivery coordination
• Strong communication and stakeholder alignment skills
• Comfortable working with technical teams and evolving requirements
• Proactive and collaborative working style
• Motivated to grow into broader Technical Project Manager responsibilities

Growth Path

This role provides a structured pathway toward a Technical Project Manager position, with opportunities to expand responsibilities across additional engagements and broader AI, data, and platform delivery programmes as the portfolio grows.

Benefits

• Visa Sponsorship
• Medical Insurance
• Development Plans