Description

About us:At Remote Talent LATAM, we connect top Latin American talent with leading U.S. marketing agencies. We guide businesses and candidates through every step of the hiring process, ensuring the perfect match in skills, culture, and goals. While we're not direct employers, we act as a trusted partner, bridging the gap between exceptional talent and growing opportunities
Our Client:They are a results-oriented digital marketing agency that partners with businesses, especially in the local services industry tied to home renovation and construction, to drive measurable growth and stronger market presence. They specialize in creating data-driven strategies tailored to each partner's unique needs, delivering services such as paid advertising, search engine optimization (SEO), web design and development, marketing automation, and lead generation.

About the role:

Our client is looking for a Senior Project Manager to lead the project management function and drive operational excellence. This is a strategic leadership role, not just task management. You will own the systems, processes, and governance that stop bleeding margin and keep clients happy without burning out the team. If you're energized by fixing financial chaos and building systems that scale, this is your role.

Responsibilities
1. Time Budgeting & Profitability Governance (Your #1 Priority)

• Deploy and manage real-time budget vs. actual tracking for all client accounts
• Establish weekly budget review cadence with account teams
• Create and enforce escalation protocols (alerts at 80%, 100%, 115% of budget)
• Implement hard stops at 100% budget requiring MA approval to continue
• Build and maintain profitability dashboard for leadership with monthly reviews

2. Capacity Planning & Resource Allocation

• Maintain visibility into team capacity across all departments (SEO, Paid Media, Content, Dev)
• Forecast resource needs and flag capacity constraints before they become crises
• Balance workloads across team members to prevent burnout and ensure quality
• Partner with leadership on hiring decisions based on capacity data

3. Process Improvement & Standardization

• Audit existing workflows within first 30 days and present gap analysis to leadership
• Identify and implement quick wins that immediately improve efficiency
• Create urgency hierarchy and priority matrix so not everything is "urgent"
• Standardize project workflows in ClickUp with templates and automations
• Document all processes and train team on new systems

4. Cross-Department Coordination

• Serve as the operational hub connecting SEO, Paid Media, Content, Dev, and Client Success teams
• Resolve resource conflicts and timeline dependencies across departments
• Ensure smooth handoffs between teams during client onboarding and project execution
• Facilitate communication without becoming a bottleneck

5. Client Escalation Management

• Own the resolution of project-related client escalations
• Partner with Account Managers to ensure client expectations are managed proactively

6. Team Leadership

• Manage and mentor the Junior Project Manager
• Define clear task distribution: Sr. PM owns 80% strategic work, Jr. PM owns 80% admin/execution
• Build a scalable PM function that grows with the agency

Requirements
Must-Have Experience:

• 8+ years of project management experience in a digital marketing agency or similar environment
• Proven track record of improving profitability through operational excellence
• Experience managing cross-functional teams (designers, developers, strategists, media buyers)
• Direct experience with budget tracking, time management, and resource allocation at scale
• History of implementing and optimizing project management systems from scratch or fixing broken ones

Technical Expertise (Required):

ClickUp (Advanced, non-negotiable): Must be able to build complex workflows, automations, dashboards, and custom fields from scratch. No learning curve.

Capacity planning & time tracking: Experience with resource forecasting and time tracking tools integrated into a PM platform.

Reporting & analytics: Ability to build dashboards that drive decisions, not just display data.

Google Workspace: Strong proficiency with Docs, Sheets, and Slides.

Nice-to-Have:

• Experience with EOS (Entrepreneurial Operating System) or similar business operating systems
• Familiarity with digital marketing deliverables (SEO, PPC, content, web development)
• Experience with AI tools for productivity and automation
• Background in agency operations or consulting

Benefits

• Full-Time Position: M-F Business Hours EST
• Salary: $2,500
• PTO: Holiday break late Dec-early Jan
• Bonuses tied to company + department goals
• Contract: Independent Contractor

Eligibility Criteria:

• This position is only open to candidates residing in Latin American (LATAM) countries, such as:
• Applications from candidates outside LATAM (including the U.S. and other regions) will not be considered.
  Resumes must be submitted in English.
  Applications that do not meet these criteria will be automatically rejected.